FAQ: what to do if you meet “invalid code” when doing registration

Some people may meet “invalid code” when doing registration. When this happens,  don’t worry immediately. Take a breath and have a look at the vista outside window.




There may be several things you can consider:

a. If you are an old customer, and your code doesn’t work on new version, then the code may be out of date. You can send email to our support for help. We will give you a new code.

b. If you are new customer, then maybe the software version you used is out of date. You can always download the latest version from our web site and try again.

c. Make sure when you input the exact registration code. Don’t input any addtional characters besides the code.

d. If still failing to get registered, feel free to ask us for help.

Hope this can helps. :)